August 2012 - injury

Date of Incident: August 30, 2012 Location: Ontario, CA Routing: Ontario, CA (ONT) – Atlanta, GA (ATL) – Austin, TX (AUS) - Flight 1768 AWB: 006-62794771 Description of Animal: 5 yr old female German Shepherd, named “Dutchess” Description of Incident: Dutchess was presented for travel onboard Delta flight 1768 on August 30, 2012, by Pet Air, a pet shipping company on behalf of her owners. All documents were reviewed and processed in accordance with our live animal handling procedures. Flight 1768 departed on time at 11:55. All required labels were attached and the door was secured by releasable cable ties. At approximately 10:56 Dutchess was placed inside a covered cart and delivered to the ramp for loading onto the aircraft. While awaiting the flight’s departure Dutchess was able to chew through the cable ties. She also broke open the front door by biting at the metal gate. By 11:20 a ramp agent observed Dutchess running across the ramp towards the baggage carousel. Another agent pursued Dutchess in a van for approximately 15 to 20 minutes when she finally came to rest on the tarmac. Upon recapture our agents immediately delivered Dutchess to a local veterinary hospital for medical treatment. Her owners were contacted and provided information about the dog’s condition. Shipping fees were also refunded with instructions for Dutchess to travel after she recovers from her injuries. Cause of Incident: Self-Inflicted Wounds Corrective Action Taken: None Warranted


Every week we are giving away

a vacation in any of 20 places in the U.S. and Mexico

If you win - you
choose where to go!
Enter now